The SAN LUEUR Advanced LED Facial Mask is the world’s first LED mask that delivers all three clinically-approved wavelengths of light at the highest optimised energy output and irradiance (power density/ intensity of light) possible for an at-home device.
Our LED facial mask uses the gold-standard blue, red, and near-infrared LED light wavelengths at optimised depths to prompt visible results. It will help in reducing the appearance of fine lines and wrinkles, improving the appearance of skin's clarity, skin tone and texture, firmness and pigmentation and reducing the appearance of blemishes and acne spots.
The SAN LUEUR Advanced LED Light Therapy Facial Mask has been designed with convenience and comfort in mind. One of the benefits of our mask is that it is completely portable. It’s also made from soft, flexible, and travel-friendly premium silicone, so you can easily operate and reap the benefits of the mask whether you’re multi-tasking, relaxing or en voyage!
The wavelengths determine the target for the light and the depth of penetration into the skin. When the light is delivered into our skin, it is absorbed by our cells and in turn energises our cells, offering different effects, specific to the layer they reach.
The SAN LUEUR LED Facial Mask uses:
- Blue LED light (415nm) which targets the epidermis layer of your skin, where oil is produced and blemishes or acne may form. This LED light wavelength is associated with reducing the appearance of blemishes or acne spots, prompting a clearer-looking complexion.
- Red LED light (633nm) targets the dermis layer of your skin and is primarily used for revitalising the appearance of your skin’s texture. This LED light wavelength is associated with minimising the look of pores, fine lines, and wrinkles, redness and pigmentation while encouraging plumpness, smoothness, and radiance, for a more glowing complexion.
- Near-infrared light (830nm) targets the subcutaneous layer of your skin, which is comprised of fat cells and connective tissue - it tends to lose its density over the years. This LED light wavelength is associated with revitalising the look of your skin’s overall tone and texture, smoothing the appearance of fine lines and wrinkles, while reducing the appearance of hyperpigmentation, for more youthful looking skin.
Not all masks are made equal and more colours does not mean a better mask.
For an LED mask to be effective, all three parameters, being - the wavelength, irradiance (power density/ intensity of light) and energy density/ output - need to be at optimised levels for the mask to be effective, with the correct wavelengths being the most important factor.
There are over 3,000 independent clinical studies supporting LED Phototherapy but only 3 wavelengths of colour have been shown over time to deliver significant beauty outcomes.
The SAN LUEUR LED Facial Mask conveniently combines the 3 gold-standard wavelengths: blue 415nm, red 633nm and near-infrared 830nm, with new-generation technology at the highest optimised energy output and irradiance possible for an at-home LED device.
The SAN LUEUR Facial Mask also has a higher number of LED lights - 60 blue lights and 120 dual-wave red and near-infrared lights to help you reveal skin that appears clearer, plump and radiant.
To learn more, head to 'The Science, Unmasked'.
Some LEDs can produce ultraviolet (UV) light or radiation (including UVA and UVB), which is what the sun produces. Exposure to UV LEDs is generally not recommended, as it can cause damage to the skin. When used in cosmetic technology, non-UV LEDs can be used to prompt visible and positive effects to the skin.
The SAN LUEUR LED Facial Mask does not use any UV LEDs.
The SAN LUEUR LED Facial Mask uses new-generation dual-wave technology of LED lights that simultaneously deliver 120 red and near-infrared light wavelengths and 60 LED lights that deliver blue light wavelengths.
Near-infrared light is not visible on the light spectrum therefore it is not a colour that can be seen with our eyes. We have engineered the near-infrared light to turn on with the red light using dual-wave technology, not only so it can be physically seen, but also because published studies have shown that when red and near-infrared lights are used simultaneously, more significant beauty outcomes are achieved.
Although the output of professional LED machines is much higher, the dose delivered during an at-home LED treatment is very similar, as are the results!
Think about it like this - the professional, in-clinic LED system is like having professional, in-chair teeth whitening with your dental professional; and the SAN LUEUR LED Facial Mask is like the take-home teeth whitening system - both give you similar results. You can do one without the other but having the take home teeth whitening system to compliment and maintain the results of the in-chair teeth whitening is ideal.
Having the SAN LUEUR LED Facial Mask means you’ll have access to LED treatment from the comfort of your home, where you'll be able to take advantage of LED treatment more frequently and consistently. And your skin will reap the benefits.
The SAN LUEUR LED Facial Mask is helpful for upkeep between in-clinic appointments, or as a standalone part of your skincare regimen. Because of this, we encourage all professional skin clinics to offer the SAN LUEUR LED Facial Mask to their clientele and encourage them to use it regularly at home to compliment and maintain the progress and results of their professional, in-clinic skin treatments.
For your convenience and comfort, we have designed the SAN LUEUR LED Facial Mask out of soft, flexible, premium silicone so that it will fit most face shapes/ sizes. As long as the light is reflected on your skin, you will receive the same benefits.
Please refer to the SAN LUEUR product manual that is included with your SAN LUEUR LED Facial Mask for complete instructions for use, warnings, precautions, and contraindications.
Before each use, with the device switched off, clean both sides of the mask with a water-based wipe or damp, clean cloth. Water-based baby wipes work well.
Stubborn stains can be removed by wiping gently with 70% alcohol.
Always wipe the LED side of the mask gently and let the mask air dry before starting treatment.
It means there is insufficient battery and the device needs to be charged.
You will not be charging the mask itself. You will be charging the controller.
A flashing power indicator on your controller means there is insufficient battery and your controller needs to be charged.
Insert the USB-C charging cable into the bottom input of the controller.
The power button on the controller will stop flashing when the controller is fully charged. This can take up 2-3 hours.
Unplug the controller once it's fully charged.
Then, plug your mask to the controller by inserting the USB-C cable into the top input of the controller.
- Do not over charge the controller as over charging can affect the battery power over time.
- The USB-C input which connects the mask to the controller is at the top of the controller. You should not have the mask connected to the controller while the controller is charging as this may damage your mask.
Ensure that the USB-C charging cable is fully attached to the bottom input of your controller. You must push the USB-C charger into the controller until you hear and feel a “click.”
Please also make sure that you are not charging the controller while your mask is also plugged in as this can cause issues with charging. If you are still having issues with charging your controller, please reach out to one of our customer service team members at firstname.lastname@example.org and they will be able to assist you with further troubleshooting.
The SAN LUEUR LED Facial Mask is built for global use. In addition to an Australian power adapter, we have included a USB cable which you can conveniently use globally. We encourage you to take your mask with you whilst en voyage.
This all depends on your specific skin concerns.
If you would like to reduce fine lines and wrinkles and hyperpigmentation, use the red and near infrared wavelengths.
If you would like to reduce the appearance of blemishes or acne spots for a clearer-looking complexion, we recommend using the blue wavelength. Afterwhich, you can then use the red and near-infrared wavelengths for maintenance, prevention and revitalisation of your skin.
Please refer to the Product Manual provided with your SAN LUEUR Facial Mask for treatment recommendations.
Our skin cycle renews every 28 to 30 days.
With consistent use, you should start to see results from your SAN LUEUR LED Facial Mask starting at 4 weeks.
As a great visual tool to help you track your progress, we encourage you to regularly take photos of your skin. For best results, ensure your lighting and photo angles are consistent.
The most visible skin changes often take months to become very noticeable, so don’t be discouraged if you don’t immediately see results. Your skin won’t look dramatically different overnight, but if you care for it consistently, you’ll gradually notice your skin’s look, feel, and overall quality will improve over the coming weeks and months.
You don’t have to keep your skin success all to yourself - share your progress photos with us by tagging #sanlueur or @sanlueur on Instagram or emailing them to us at email@example.com.
While there have been some instances of melasma improvement with the use of red and near-infrared wavelengths of light that have been reported in existing, published clinical studies, the SAN LUEUR LED Facial Mask has not been tested specifically for melasma.
Although we have not tested the effect, published clinical studies indicate red and near-infrared LEDs using the same gold standard wavelengths that are used in our mask have been shown to help decrease pigmentation.
We recommend that you avoid using the blue light as blue light can exacerbate melasma and pigmentation. If you are unsure about your melasma or pigmentation, we recommend consulting your dermatologist.
The SAN LUEUR LED Facial Mask has the benefit of being used either morning or night. Consistency is key! We suggest you find a time that works best with your routine which will be the best way to notice positive results.
The wavelengths used in the SAN LUEUR LED Facial Mask targets the epidermis layer of your skin, where oil is produced and blemishes or acne may form, reducing the appearance of blemishes or acne spots, and prompting a clearer-looking complexion.
There may be a chance that you experience some acne breakouts after your initial treatments as a result of your skin's purging process. We encourage you to continue with the treatment time outlined in the product manual.
You should not continue to experience pimples after treatments. Please be sure that you are cleaning your device thoroughly before each use to avoid bacterial growth on your mask.
We recommend you apply the SAN LUEUR LED Facial Mask to cleansed, dry skin.
Make sure you remove any serums, creams, lotions or makeup BEFORE treatment with the SAN LUEUR LED Facial Mask.
These products may reduce the amount of light reaching the skin, reducing the effect of the treatment. Or, they could damage the mask itself. Some ingredients in these products may also cause light sensitisation and could cause a skin reaction.
After the treatment time, follow your normal skin regime with serums and a moisturiser.
The SAN LUEUR Facial Mask is compatible with most skin care routines.
We recommend you apply the mask to cleansed, dry skin. After the treatment time, follow with your normal skin regime with serums and a moisturiser. You should always apply your skin care products after treatments.
Please review the contraindications, warnings, and precautions section in the Product Manual supplied for a list of products and ingredients to avoid using with LED light therapy.
Safety & Suitability
The SAN LUEUR LED mask conforms to Australian and International eye and skin safety standards.
We have included eye protection for your convenience and comfort. You will notice the text ‘left’ and ‘right’ indicated on each eye protective piece - simply slot these in the mask and it blocks out the light. And you can multitask while wearing the mask.
For other safety and suitability considerations, please review the contraindications, warnings, and precautions section in the Product Manual supplied.
The SAN LUEUR LED Facial Mask conforms to Australian and International eye safety standards IEC/EN 62471.
We have also included eye protection for your convenience and peace of mind. We advise that you use the provided eye protection when using the blue light.
The SAN LUEUR LED Facial Mask is safe, comfortable, non-invasive, painless, and requires no downtime. Some users might feel a slight warming sensation. Your skin may appear red immediately after treatment. It should return to normal within one to two hours. It may be uncomfortable for individuals who are sensitive to light so eye protection has been included for your convenience and comfort. Your device should never feel hot to the touch.
The SAN LUEUR Advanced LED Light Therapy Facial Mask does not generate heat and is constructed and conforms to Australian and International safety standards:
- IEC 62471 (Photobiological Safety of Lamps and Lamp Systems)
- IEC 62133 Secondary Cells and Batteries Containing Alkaline or Other Non-Acid Electrolytes - Safety Requirements for Portable Sealed Secondary Cells, and for Batteries Made From Them, For Use in Portable Applications (lithium battery contained in the remote control)
- AS/NZS Safety Certification 60335.2.27 (Household and Similar Electrical Appliances - Safety, Particular Requirements for Skin Beauty Care Appliances)
- AS/NZS Safety Certification 60335.1 (Household and Similar Electrical Appliances - Safety, General Requirements)
Other safety and suitability considerations can be found under the contraindications, warnings and precautions in the Product Manual supplied.
You are welcome to email us via firstname.lastname@example.org with questions related to the SAN LUEUR Advanced LED Light Therapy Facial Mask. However, If you are unsure, we highly recommend discussing it with your health professional before purchasing this product.
The SAN LUEUR LED Facial Mask is intended for use for those who are 15+ years old.
It is beneficial for teenagers experiencing breakouts; it is beneficial for those in their mid 20s+ to help slow down the natural signs of aging as collagen levels start to naturally deplete and it is beneficial for mature skin to help reduce the appearance of fine lines, wrinkles and improve overall skin tone and texture.
There are no side effects if you stop using your SAN LUEUR LED Facial Mask. However, stopping treatment will mean that you will start to lose the progress that your skin has made. So to maintain the results that your skin has already achieved and to continue achieving visible and optimal improvements, consistency is key.
LED light therapy is generally safe to use during pregnancy and during the period of time you're breastfeeding and you can even have LED light therapy treatment done at your professional skin clinic.
However, because our device hasn't specifically been tested on women who are pregnant of breastfeeding, we suggest you speak with your obstetriciean, doctor or health professional before use.
Photosensitivity is a common side effect of various chemotherapy drugs. It is not advised to use LED light therapy if you have cancer or are undergoing cancer treatment. If you are unsure about any medications you may be taking, please consult your healthcare professional.
Yes, LED light therapy can be used after having Botox and fillers. LED light therapy treatments are complementary, they have no direct effect on the Botox or fillers.
We encourage you to use the red and near-infrared wavelengths to help reduce the appearance of redness and bruising that may occur after Botox or fillers.
Yes, LED light therapy using red and near-infrared wavelengths of light, have been shown to speed up the healing process after microneedling treatments. LED light therapy treatments are complementary to microneedling treatments.
Ordering & Sales
We accept all major debit and credit cards including Visa, Mastercard and American Express.
We also accept PayPal.
You may also complete your purchases using interest-free instalment plans through Afterpay and ZipPay.
Yes, we offer interest-free instalment payments through Afterpay and ZipPay.
Your card issuer doesn't tell us the reason for a declined payment. If your payment didn’t go through or was declined, ensure that you check:
- That your card’s billing details (such as the name on the card, the security code and the billing address) match what you’ve entered into our system.
- Check with your bank or card before trying your card again. If none of these apply, please contact us at email@example.com and we’ll do our best to help.
Please look out for a “SAN LUEUR” charge on your credit card statement or PayPal account after you have placed your order. If you’re not sure what charge description you should be looking for then please email us at firstname.lastname@example.org.
When shipping locally, all fees on our website are tax inclusive. There are no additional taxes or customs duties that are added to your order or are required upon delivery.
For international shipments, depending on your order and country, you may be liable to pay local taxes and import customs duties on receipt of your order, for which SAN LUEUR cannot accept liability. It is your responsibility to pay the charges to release the goods from the shipment. We have no control over these charges as customs policies vary by country. We are legally required to declare the full value of the shipment and will provide an invoice to customs should they require it.
If customs duties are refused or unpaid or should you opt not to accept delivery and return the package to sender (RTS), a 20% restocking fee of the original price of the product will be deducted from your refund once we receive the item back in our warehouse.
If you have any questions related to customs charges, we advise you to contact your local customs office.
You can register your interest to join our wholesale partnership program by sending an email to email@example.com and a member of our team will be in touch for approval.
Shipping & Returns
Yes, we do ship internationally.
For all international orders, we have chosen to partner with DHL as they ship to over 250 countries. You will also conveniently receive a tracking number so you can check the status of your shipment.
Orders received Monday-Friday before midday AEST, are proudly dispatched on the same day if ordered before 12pm AEST. If you place an order on a weekday after this time, it will be dispatched the next business day.
If you place an order on the weekend, your order will be dispatched on the next business day.
Once your order has been dispatched and shipped, you will receive an email with shipping information and updates.
All our orders are dispatched and shipped from our warehouse in NSW, Australia.
To return your product, please reach out to our service team at firstname.lastname@example.org with your order number and the products you would like to return and a team member will provide you with instructions to process your return.
Once your refund has been processed, it usually takes 5-10 business days for credits to appear on your statement.
SAN LUEUR offers you a 1 year warranty which covers manufacturing defects in materials and workmanship of your SAN LUEUR LED Facial Mask when purchased directly from SAN LUEUR. The 1 year warranty is valid only to the original purchaser, and cannot be transferred. If the product was a gift then please obtain a copy of the original receipt or have the original purchaser process the warranty claim on your behalf.
The warranty does not cover damage, defects or failure caused by abuse or misuse, improper care, impact or insertion of foreign objects, or power connectors other than the supplied AC power adapter and USB-C charging cable, not following the directions or loss of your SAN LUEUR LED Facial Mask.
The limited warranty begins from the date of purchase and expires after one year. The warranty period is not extended if your device is replaced by SAN LUEUR during the warranty period.
The SAN LUEUR Facial Mask is not repairable. Any self attempts to repair your mask will void the 1 year manufacturer's warranty. If you are still under warranty and suspect there is a manufacturing fault in your device, please reach out to email@example.com and a team member will be happy to assist you.
If we confirm a defect is covered by this 1 year warranty, SAN LUEUR will gladly help you file a warranty claim and replace your mask with a new mask. If we find that your mask is not defective, we will notify you and return the it to you.
All warranty services must be authorised and performed by SAN LUEUR.
SAN LUEUR respects your high standards for self-care and sustainability. We too are committed to sustainability and caring for our planet responsibly.
Our packaging is proudly plastic-free, so simply remove the magnets from the box and recycle everything else. We use superior-quality materials that last and create products that go beyond recyclability - they help minimise beauty-related waste in the world.
And, with every purchase of the SAN LUEUR Advanced LED Light Therapy Facial Mask, we will donate $5 to One Tree Planted to help counter the effects of deforestation. That means you’ll be helping counter the effects that are otherwise caused by the beauty industry. One Tree Planted is a non-profit environmental charity. This organisation’s volunteers plant trees in North America, Latin America, Africa, Asia, Europe, and the Pacific, including Australia. Doing so helps conserve the health of our environment and its biodiversity. Every donation supports tree-planting projects where they’re needed most.
To learn more about our brand’s ethos on sustainability, please visit our Sustainability page.
We will continue to evolve our sustainability pledge and would love to hear from you. Please email firstname.lastname@example.org with feedback and suggestions.